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When content misses the mark — here’s how to lead through it
CMOs: What to do when your content flops (and it will)

Let’s be honest: even the best content teams release a dud once in a while.
The LinkedIn post that got 200 impressions.
The ad that drained budget without clicks.
The campaign you thought would be the one… but wasn’t.
Here’s the truth: content flops aren’t a sign of failure. They’re a test of leadership.
Step 1: Reframe the Flop
Great CMOs know the difference between performance and progress.
A single campaign’s numbers don’t define your brand. The discipline of consistently producing, testing, and learning does.
Your job as a leader isn’t to avoid failure — it’s to build resilience in your team. If you frame every misstep as data, not disaster, you create a culture where experimentation thrives.
Step 2: Zoom Out
Ask: What was the intent of this content?
If the goal was awareness, did it at least reach the right audience?
If it was engagement, what did we learn about the format, timing, or message?
If it was conversion, did we test enough variations before calling it a flop?
Leaders don’t obsess over one tree — they study the forest.
Step 3: Lead the Recovery
When content flops, your team looks to you for the reaction. Two paths:
Panic, blame, and pressure = creative paralysis.
Calm, curiosity, and clarity = stronger next round.
Here are 3 recovery tactics you can use immediately:
Repurpose — Can the flop be reframed for a different channel or audience?
Repackage — Can the message be tightened into a punchier format (short video, bold headline)?
Review — What patterns show up in the data? Is it the timing, distribution, or offer?
Step 4: Institutionalize the Learning
A resilient CMO doesn’t just recover — they systematize.
Run quick post-mortems. Document lessons. Make it safe for your team to say: “This didn’t work — here’s what we’re trying next.”
The best leaders build organizations where “flop” = fuel.
Content flops are inevitable.
What matters is your leadership mindset:
Don’t shame the miss.
Don’t hide from the data.
Don’t stop experimenting.
The only real failure? Letting a flop make your team afraid to create again.
👉 If this resonated, hit reply and tell me the last time your content flopped — and what you learned.